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Customer Marketing &amp Product Marketing Knowledge Intern

لوسيديا

Saudi Arabia · Saudi Arabiaعن بُعدتسويق واتصالتدريبمتدربنُشرت 31 أغسطس 2026

تفاصيل الوظيفة

lThe intern will support clear communication between Customer Experience, Product Management, Marketing, and customers by organizing product knowledge, customer feedback, and customer-facing communications. Key Responsibilities Requirements  Help align CX and Product Management teams by organizing customer feedback, product questions, and feature requests.  Draft and update customer communications through Intercom, email, in-app messaging, and help- center content.  Support product marketing materials such as product updates, FAQs, release notes, and customer education content.  Identify recurring customer questions and knowledge gaps, and recommend ways to improve communication and product adoption.  Maintain shared knowledge resources and provide concise summaries of customer insights to internal teams.
Customer Marketing &amp Product Marketing Knowledge Intern — لوسيديا · ApplyWork